Get customers' jobs straight to your inbox

Premium listings appear towards the top of your town's lists, town pages and service pages. When several businesses in a town have Premium, they take turns at the top, so no particular place is promised. Below the Premium listings, the order is how recently a listing was checked, then how complete it is. Premium never changes the date a listing was checked. Each Premium listing shows the words "Premium listing".

Fill in the Get Premium form: your listing, your name, business email and phone number. It takes you straight on to payment, with your half-price first month already applied: there is no code to type. Your claim is checked as any claim is: if your email address is on your own website's domain, and that website names your business and shows the phone number on your listing, it goes through at once; otherwise it's checked against the details your business already publishes. Premium starts on your listing once the claim goes through. If the claim does not go through, the subscription is cancelled and your payment is refunded. If you would rather not pay yet, you can claim free and choose Premium later from your dashboard, where the half-price first month is applied for you in the same way.

Yes. The enquiry form shows on your profile only while you have Premium. Each enquiry is emailed to you and kept in your dashboard, and you reply to the customer directly. Each one carries the customer's job card: the job and how many sockets, lights or fittings, the room, whether it needs a new circuit, anything happening now such as tripping or a burning smell, the property, its bedrooms and roughly when it was built, whether they own it, rent it or let it, and how soon they need you. There is no lead fee and no commission on top of Premium: you keep the whole job. Without Premium, customers ring the phone number on your listing instead. We do not promise any number of enquiries.

No, and nothing on this site will. Competent person scheme registration is the fact customers most want, and the joint register is not ours to republish, so this site does not check or show anybody's registration, yours included. When a customer's job card is for a consumer unit, a rewire or a new circuit, it tells them to ask how the work will be certified: that conversation is yours to have.

You enter your own prices: a day rate, a call-out and a minimum charge; prices per item for a double socket, a light, an outdoor socket, a mains smoke or heat alarm and an extractor fan; a consumer unit change and an EV charger; a starting price for fault finding; and rewires and EICRs by the size of the home, plus up to 20 extras. You say whether your prices include VAT. A customer who has filled in a job card sees "your job here: about £X" on your profile, worked out from your own prices and labelled as yours, with a reminder to ask you for a written quote.

Whatever you set: "Taking on new work", "Next free:" and a date, or "Fully booked for now". Change it when it stops being true. It never says when you will start, and nothing else on the site does either.

Up to 24 photos of work you did yourself, your van or your team at work, with captions. Pair a before with its after and they show side by side: an old fuse box and the consumer unit that replaced it, say. No stock images, no other firms' work, and no photo of a customer's home they have not agreed to.

Yes, at any time, from Manage billing in your dashboard. The plan runs to the end of the period you have paid for and is not renewed. Your listing carries on as a free claimed listing, no longer towards the top of your town's lists.